Your Privacy Matters

1. Introduction

WaCloud (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our WhatsApp messaging service and website.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email, phone number)
• Account credentials and profile information
• Payment and billing information
• Communication preferences

2.2 Usage Data

We automatically collect information about how you use our service:

• Message delivery logs and statistics
• API usage patterns and performance metrics
• Device information and browser type
• IP address and location data (general location only)

3. How We Use Your Information

We use your information to:

• Provide and maintain our messaging services
• Process payments and manage your account
• Send service-related notifications and updates
• Improve our services and develop new features
• Comply with legal obligations and prevent fraud
• Provide customer support and respond to inquiries

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business
• When required by law or to protect our legal rights
• In connection with a business transaction (merger, acquisition, etc.)
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure data centers, and regular security audits.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Children’s Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the “last updated” date.

12. Contact Information

If you have any questions about this privacy policy or our data practices, please contact us:

• Email: privacy@wacloud.app
• Phone: +1 (555) 123-4567
• Address: 123 Business Ave, Suite 100, New York, NY 10001